Change Management & Reorganisation


„ Humans are afraid of change because they do not yet know the new “


Why do agile and matrix organisation often fail in the transformation process ? 

Reorganising a company creates a considerable amount of uncertainty and, in some cases, resistance among employees in the organisation. The change is significant. From a vertical “power” leadership to the horizontal self-organized leadership.

The traditional “privileges” of a boss will disappear as project teams have more autonomy and decision-making power, when teams should not only generate value, but also optimize value for the customer (see also Agile Fluency Model). Due to the structural change and the generational change employees are required and the question of vision and values ​​in dealing with each other are in the foreground. Confidence, mutual appreciation for performance and taking on responsibility in the team is the biggest challenge in the agile “community models” of the digital future.

Most of the money the company is losing during the transformation is due to its own friction loss. On the one hand, matrix organizations and agile structures often fail because of people who do not identify with the common values and vision, but pursue individual values and goals. They do not act in public interest. On the other hand, interpersonal cooperation is always about questions of power. Again and again discussions are held about who is “right”. And every employee naturally wants to be seen and recognized for his/her competence in content, opinion and organizational position.

Actually, managers and decision-makers want a different situation, but they are bound to take all sides into account and it often follows that ultimately none of the employees takes responsibility. In the worst case, no clear decisions are then made and the agile system practically “eats” itself up.

The management, which carries out a reorganisation to the best of its knowledge and belief, bears a great responsibility, because the old no longer works and the new does not yet exist. Numerous models and options are discussed based on functions and processes.

However, for a new organisational development to be successful, the human being and the recognition of existing conflicts, needs, values , generations and the challenges they pose, is the turning point. Especially in complex matrix and agile organisations with a high diversity of employees, values  and cultures.

How to successful implement new agile and matrix organisation structures ? 

Through change management workshops we get to the heart of the conflict. We first make people aware (through systemic work) of the organisational conflicts and the beliefs and patterns they have acquired under the ‚iceberg‘ of the existing organisation. The goal is to allow senior management and leading executives to recognize the patterns and uncover what lies at the root cause of the problem of the current organisation. This can be done in teams or in private sessions in order to then develop new options for action. Based on this knowledge, we then jointly develop new organisational structures, models, teambuildings, communiation and “mindset” trainings , taking into account all relevant influences, values & stakeholders.

“If you want to build a ship, don’t round up people to get wood, assign tasks and divide up work, but rather teach people the desire for the vast, endless sea”  Antoine de Saint-Exupery


Workshop: Re-organisation – Culture Change – Agile Mindset


Analyzing systemically the state of the organisation of the “is and should be” state

  • Identifying conflicts, fears, beliefs & patterns as a basis for new organisational structures & resource distribution
  • Systemically
    • test future options (leadership, money, investment, customers, employees, partners, competitors, teams and products)
    • test of new organisational models & options

Communication and Conflict Training (models, tools & self-reflection)

Communcation competence training ” listening to each other at eye level” Aren’t we already so shaped and conditioned by our education that we believe that a person of  authority (teacher or parents) is always right? This conditioning then runs the risk of bringing up feelings of being a child in the adult person that is not heard, perceived and appreciated. In meetings and discussions, the situation often arises that everyone involved wants to assert their own beliefs of doing things, especially in cross-departmental meetings and not consider other beliefs. Everyone wants to be seen with her or his opinion. This can often lead to a power struggle between individuals and the departments meaning that there will have to be a loser! For if one is right, the other must be wrong and does not feel valued. Teams narrow themselves down by trying to be right.It is therefore important to change the culture of discussion in such a way that employees can actually listen more, set new impulses and take up new views. A culture in which they do not discuss who is right, but in which they can open themselves to all sides and in look at different perspectives of the situation in order to achieve the greatest possible knowledge and the greatest possible solution potential together.

  • The different aspects of communication and messages
  • Openness in perception, value-free & message crystallization “Separate the messenger from the message.”
  • Illustration of Self and External Perception in a Dialogue
  • Transactional analysis
  • Communication conflicts  & exercises
  • Learn the different “I perspectives” and aspects in dialogue and in decisions reflecting
  • Conducting value-free employee appraisals and constructive team meetings
  • Learning and practicing mindful communication
  • Cross-cultural communication & diversity conflict management

Teambuilding through shared values, focus and a new vision as a prerequisite for joy and success

It requires a high level of competence to develop a dream and a vision in which the employees and all players of an organisation can pursue in order to enjoy their work. Agile systems in particular require focus, openness, courage, effectiveness, appreciation, trust and mutual recognition.

  • Shared values are the absolute prerequisite for productive cooperation
  • Awareness of personal & common team values and vision
  • Development of the individual & team potential
  • Recognizing the conflict in the system/ team & making people aware of their needs
  • Development of new options for action & common vision through creative processes
  • Sustainable anchoring & realistic implementation

Leadership Training “Conscious Leaders as role models” 

Beyond professional competence, it requires clarified and conscious leaders who rest in themselves and do not use their power as a source of energy to nourish their ego.
It takes creative pioneers and leaders in the leadership of people and companies who are truly and passionately to serve their employees and colleagues better. Managers and Project leader with the ability to lead on a situational basis by recognizing people individually and picking them up where they stand. Who leads, serves!
In the Leadership Trainings the focus is primarily on the MINDSET. This is because underneath the iceberg and deep within ourselfs, and within the subconscious, lies the hidden parts of fear and beliefs that prevents us from coming into our potential and harnessing our natural power as a leader. When faced with stressful situations, leader often make their decisions based out of fear, anger or helplessness rather than inner certaity. This is particularly the case when they are under pressure to perform or are personally “triggered” by certain people. In these situations, the subconscious takes hold, wherby managers, without knowing it, are thrown off center to help protect themselves, ( otherwise known as the fight, possum or flight mechanism) and decisions are made which are no longer in the interest of the employees and the company goal and culture.Every manager who claims to be a clarified leader and to be at the servies of the employess and the company is therefore responsible for himself to see which patterns, beliefs and fears take effect so that the complete leadership potential is released. It can be changed when consciousness and devotion are there.

Mindset: The potential to unfold & develop into ones´s own power

  • Reflection – Blind Spot and the Unconscious
  • Elaboration of personal & collective negative beliefs into positive beliefs
  • Elaboration of personal & conflicting beliefs and values underneath your subconscious iceberg
  • Which personality traits get us out of the inner center?
  • Compensation Strategies & Patterns
  • Sharpen presence & mindfulness – Training to a  “New State of Consciousness”
  • Recognizing unconscious needs & unfolding further potential
  • Unleashing creativity potential

When the must becomes the will, the ability begins!

The change management workshop can be undertaken in English, German, French or Spanish and at any location worldwide ( USA, EUROPE, ASIA, LATAM)

Please contact me if you have any questions and to discuss tailor made workshops.

Contact: Victoria Hess, 

Other topics organizational development

Consultancy | Teambuilding & Vision | Leadership Training | Product & Market Innovation |
Reorganisation | Startup

Do you have questions about my offer or my way of working?
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